What is covered in my Oral-B warranty?

Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, the affected component will be exchanged with a new, original replacement part of equal or greater specification.*

The warranty does not cover cosmetic damage such as scratches, or damage caused by: • Normal wear and tear

• Accident, misuse, dirt or water

• The product being tampered with

• Improper use

• Repairs carried out by agents not authorized by Oral-B/Braun

• Failure to take proper care of the product, including recharging

• The product being altered or used for commercial purposes

Note: Only electric devices are covered under warranty – accessories are not included (examples are travel case, brush head holder, smartphone holder)

*The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification. The Service Center may not be able to supply a toothbrush of the same color.

If you need information about where to get your Oral-B electric products serviced (in warranty or out of warranty) visit www.service.oralb.com/gb/en/.

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