No, you can cannot replace the battery in your Oral-B electric toothbrush. The battery is contained within the electronics of the toothbrush handle and the unit is then seated to keep it watertight. For these reasons we do not provide replacement batteries for Oral-B electric toothbrushes.
If your Oral-B electric toothbrush stops working, it will be repaired or replaced by our Service Center free of charge, provided it meets our warranty terms and conditions.
For In Warranty Service: You can submit your details via the online portal by clicking here or alternatively calling Olympic Shavers on 0115 773 0002.
For Out of Warranty Service: You can still send your electric toothbrush to Olympic Shavers as they offer a free repair estimate service.
How long will the process take? Olympic Shavers aims to process your toothbrush in 5 days. This applies to all cases, whether in or out of warranty. Should they have any questions or if you are requesting an estimate they will be in touch, otherwise your toothbrush will be restored to full working order and returned to you.
